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What structure should you use for email communication to your staff? thumbnail

Over the years, I have noticed a few ways that are commonly used for official communication to staff: 1. The email with a few summarized sentences followed by a link to an employee portal where the updates are being published in the site. Example of such email: "Please be informed that new terms have been [...]

How to structure communication to staff on issues or crisis affecting the business thumbnail

In my previous job, I send out an average of between 4 to 6 emails daily to the staff in my division. This excludes the emails that goes back and forth when dealing with product owners, or those individual emails from staff. Usually when there is an emergency or crisis, no one wanted to come [...]

Why you should allocate a full time resource just to manage your company’s intranet portals thumbnail

Whether or not you need to hire a full time resource would depend on a few factors such as: 1. How large is your company database files. 2. Do you have more than one information portal that requires maintenance. 3. Does the files/pages require constant updates and used as a reference point. 4. Is there [...]

Why INTRANET is useful and a great cost & time saving tool for a company thumbnail

Having an intranet or an information portal specifically for employee's reference is crucial especially for service industry sectors or multinational companies with many branches. For example, an international courier company with service branches and call centers all over the world would do well with a centralized reference portal that can be utilized by its internal [...]

What type of person to hire to manage your company’s intranet thumbnail

Most companies assume that the person who is being hired to manage an intranet should have IT qualification in html, CSS, php, network and design. However, intranets are different from the company's public sites. Intranets usually served as internal reference guides and hence they need to fulfill their function of usability, easy navigation, good and [...]

I spend 10 years of my career life managing intranets. Intranets are very important for a company that is dealing with a changing policies, processes and in service line. If you do not have a clear and written process documented on a fixed place, your staff may be providing different version or answers based on [...]